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1987945 - Widgets and QaaWS throw a timeout error if Web Intelligence query takes over 60 seconds to run: GetDocumentInformation exception (Error: WRE 99999)


  • When running Widget based on Webi report that is set to refresh against database and the execution takes longer then 60 seconds, the following error occurs:
    • GetDocumentInformation exception (Error: WRE 99999)
    • The request channel timed out while waiting for a reply after 00:01:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.
  • Increasing the DSWS (Web Services) timeout and the Application Server timeout does not correct the problem
  • Issue appears to affect QaaWS as well



  • SAP Business Intelligence 4
  • SAP BusinessObjects Widgets
  • Web Intelligence


SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence, Edge edition 4.0, standard package


QaaWS, Query as a Web Service, Widgets, BI, timeout, time out, WRE 99999, WRE99999, exception, error, 1 minute, 60 seconds, sixty, one, query ,run, complete, refresh, ADAPT01720529, ADAPT1720530, ADAPT 01720529, 1720529, 5000542149 , KBA , BI-RA-WBI , Web Intelligence , Bug Filed

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