1988896 - Document ID of Credit Memo Created With Reference To Invoice Is Still Showing Invoice ID In Customer Statement Inspite Of Reset Clearing

You have created credit memo with reference to customer invoice and later you have performed reset clearing against the invoice but still in the customer statement the document id field is showing invoice id against the credit memo instead of credit memo external reference id.

KBA , SRD-FIN-ACR , Receivables , How To