SAP Knowledge Base Article - Public

1989166 - Change Log of Some of the Accounts are Empty

Symptom

You have observed that, for some of the Accounts the changes history is empty. You would like to whether there is a change performed in these Accounts or not?

Reproducing the Issue

  1. Go to Account Management work center.
  2. Select Accounts view.
  3. Select and Edit an Account.
  4. Go to Changes tab.

Resolution

In order to verify, whether there is a actual change, follow the below steps:

  1. Go to Business Partner Data work center.
  2. Select Business Partner view.
  3. Search and Edit a Business Partner of the Account.
  4. Go to Changes tab.

If there was a change in the Account then it will reflect here as well.

if here also it is empty then the reason could as below,

The changes log gets the history for the changes that are performed in the Accounts after creation (after first time save). So, the changes log shows all the changes that are performed after first save only.

Keywords

KBA , change log , account , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer add-ins all versions