SAP Knowledge Base Article - Public

1989729 - Unexpected Form Template Variant When Previewing Purchase Orders

Symptom

Previewing Purchase Order documents in the system is showing a different form template than expected. For example, the system is using the Purchase Order Form template for Country United Kingdom instead of the expected template for Country United States.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center.
  2. Select Purchase Orders.
  3. Select any document and select the button Edit.
  4. In the Purchase Order screen, select the button Preview.
  5. The system doesn't show the purchase order template that is expected.

Cause

The system will pull the template variant according to the country of the field Company filled in the Purchase Order document.
For example, if the Purchase Order is created using a company from Angola, the system will use the form template variant from Angola.
However, if the Purchase Order is created using a company from India, the system will use the form template variant for India.
Hence, the reason for this is the country of the company being used on the Purchase Order document.

Resolution

The system is working as designed.

Keywords

Purchase Order Form Template, Purchase Order Template, Form Template , KBA , AP-LEC , Logistics Execution Control , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0