Symptom
Previewing Purchase Order documents in the system is showing a different form template than expected. For example, the system is using the Purchase Order Form template for Country United Kingdom instead of the expected template for Country United States.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center.
- Select Purchase Orders.
- Select any document and select the button Edit.
- In the Purchase Order screen, select the button Preview.
- The system doesn't show the purchase order template that is expected.
Cause
The system will pull the template variant according to the country of the field Company filled in the Purchase Order document.
For example, if the Purchase Order is created using a company from Angola, the system will use the form template variant from Angola.
However, if the Purchase Order is created using a company from India, the system will use the form template variant for India.
Hence, the reason for this is the country of the company being used on the Purchase Order document.
Resolution
The system is working as designed.
Keywords
Purchase Order Form Template, Purchase Order Template, Form Template , KBA , AP-LEC , Logistics Execution Control , How To