Symptom
You are running solman_setup SAP Solution Manager Configuration: IT Service Management and encounter errors in the step "Configure Automatically" -> Create Hierarchy for Service Products (Step 2.3)
The error messages you get are like: "The Set type COMM_PR_UNIT is already used in the category hierarchy SOL_HIER"
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Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Product
Keywords
SOL_HIER, CRMM_PR_SRVENT, CRMM_PR_BTR, COMM_PR_LGTEXT2, COMM_PR_LGTEXT1, COMM_PR_SHTEXT, COMM_PR_UNIT, COMM_PR_SRV, CRMM_PR_SALESA, CRMM_PR_SALESG, CRMM_PR_TAX, ITSM, Set Type, Create Hierarchy , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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