Symptom
You are running solman_setup SAP Solution Manager Configuration: IT Service Management and encounter errors in the step "Configure Automatically" -> Create Hierarchy for Service Products (Step 2.3)
The error messages you get are like: "The Set type COMM_PR_UNIT is already used in the category hierarchy SOL_HIER"
Read more...
Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Product
Keywords
SOL_HIER, CRMM_PR_SRVENT, CRMM_PR_BTR, COMM_PR_LGTEXT2, COMM_PR_LGTEXT1, COMM_PR_SHTEXT, COMM_PR_UNIT, COMM_PR_SRV, CRMM_PR_SALESA, CRMM_PR_SALESG, CRMM_PR_TAX, ITSM, Set Type, Create Hierarchy , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview