SAP Knowledge Base Article - Preview

1991086 - BCM 7 - Online Monitoring Shows all presence profiles and locations despite rights

Symptom

You have defined User Access Control as per documentation; however, you noticed that the monitoring user is able to see all locations and presence profiles.


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Environment

SAP Business Communication Management 7.0 and up

Product

SAP Contact Center, on-premise edition 7.0 ; SAP Supplier Relationship Management 7.0

Keywords

UAC, User Access Control, Locations, Profiles, Absence Profiles, Presence Profiles, User Rights, OM , KBA , CRM-BCM-CMS , Please use CRM-CCI , Problem

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