SAP Knowledge Base Article - Preview

1991132 - SCC failed to start following running out of disk space. AGENT.log indicates a premature end of file error.

Symptom

  1. Drive where SCC is installed ran out of disk space
  2. After clearing up the disk space issue the SCC service fails to start
  3. In the SCC Agent.log file is an error similar to the following:
    2014-03-11 17:27:04,918 [ERROR] [digester.Digester                            ] [main] - Parse Fatal Error at line 1 column 1: Premature end of file.
    org.xml.sax.SAXParseException; systemId: file:/D:/SAP/SCC-3_2/services/FileTransfer/service-config.xml; lineNumber: 1; columnNumber: 1; Premature end of file.
     at org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseException(Unknown Source)
     at org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown Source)
     at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)
     at org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown Source)
     at org.apache.xerces.impl.XMLVersionDetector.determineDocVersion(Unknown Source)
     at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
     at org.apache.xerces.parsers.DTDConfiguration.parse(Unknown Source)
     at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
     at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
     at org.apache.commons.digester.Digester.parse(Digester.java:1728)
     at com.sybase.ua.util.DigesterUtil.parse(Unknown Source)
     at com.sybase.ua.config.AgentServiceConfigReader.read(Unknown Source)
     at com.sybase.ua.startup.ServiceConfig.loadAgentServiceConfig(Unknown Source)
     at com.sybase.ua.startup.ServiceConfig.getAgentServiceConfig(Unknown Source)
     at com.sybase.ua.startup.ServiceConfig.getAgentServiceConfig(Unknown Source)
     at com.sybase.ua.startup.ServiceConfig.<init>(Unknown Source)
     at com.sybase.ua.startup.ServiceConfig.loadServiceConfigs(Unknown Source)
     at com.sybase.ua.startup.ServiceConfig.getServiceConfig(Unknown Source)
     at com.sybase.ua.startup.ServiceConfig.getServiceConfig(Unknown Source)
     at com.sybase.ua.startup.NetworkConfigManager.loadServicePortMappings(Unknown Source)
     at com.sybase.ua.startup.NetworkConfigManager.<init>(Unknown Source)
     at com.sybase.ua.startup.NetworkConfigManager.getInstance(Unknown Source)
     at com.sybase.ua.startup.NetworkConfigManager.getInstance(Unknown Source)
     at com.sybase.ua.startup.Main.getNetworkConfigManager(Unknown Source)
     at com.sybase.ua.startup.Main.checkServerStatus(Unknown Source)
     at com.sybase.ua.startup.Main.getAgentStatus(Unknown Source)
     at com.sybase.ua.startup.Main.processCommandLine(Unknown Source)
     at com.sybase.ua.startup.Main.start(Unknown Source)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
     at java.lang.reflect.Method.invoke(Method.java:601)
     at com.sybase.ua.startup.Startup.doLoadMainClass(Unknown Source)
     at com.sybase.ua.startup.Startup.start(Unknown Source)
     at com.sybase.ua.startup.Startup.main(Unknown Source)
    2014-03-11 17:27:04,918 [ERROR] [startup.Main                                 ] [main] - Failed to access service configuration FileTransfer
    2014-03-11 17:27:04,918 [INFO ] [services.Agent                               ] [main] - Shutting down the agent...


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Environment

SCC (Sybase Control Center / SAP Control Center)

Product

SAP Mobile Platform 2.3

Keywords

KBA , MOB-SUP-RT , SUP Runtime , Problem

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