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1993475 - SAP Mobile Platform 2.3.3 Mobilink reports a network read failure - SMP/SUP

Symptom

User is running SAP Mobile Platform 2.3.3 and Mobilink server reports a network read failure.  Error in SAP Mobile Platform log is:

2014-02-28 14:59:57.985 ERROR Mobilink Thread-262 [com.sybase.ml.sup.Logger] [] [] [-10030] A network read failed. Unable to read data from the remote client

2014-02-28 14:59:57.985 ERROR Mobilink Thread-262 [com.sybase.ml.sup.Logger] [] [] [-10091] This connection will be abandoned due to previous errors

Error seems to always show on the same thread despite server having hundreds of users.


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Environment

  • SAP Mobile Platform 2.3.3
  • Load Balancer being used for a Reverse Proxy

 

Product

SAP Mobile Platform 2.3 ; Sybase Unwired Platform 1.5.2 ; Sybase Unwired Platform 1.5.5 ; Sybase Unwired Platform 2.0 ; Sybase Unwired Platform 2.1 ; Sybase Unwired Platform 2.2

Keywords

  • network read
  • failed
, KBA , MOB-SUP-RT-ML , SUP Runtime Mobilink , Problem

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