Symptom
- When logged into the SAP CRM IC Web client the "scratchpad" and "saved search" icons are replaced with a red "X".
- You see an empty broadcast area.
- There is no link to open the agent dashboard, the date if strangle formated.
- The header is black.
Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP Customer Relationship Management 7.0
- SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
- SAP enhancement package 1 for SAP CRM 7.0
- SAP enhancement package 2 for SAP CRM 7.0
- SAP enhancement package 3 for SAP CRM 7.0
- SAP enhancement package 4 for SAP CRM 7.0
- SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0
Keywords
SAP; CRM; WebUI; default, high contrast , serenity, New hope, Nova, interaction center, corbu; interaction; center; icon; picture , KBA , CA-WUI-UI , User Interface , CRM-IC-FRW , Framework , Problem
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