SAP Knowledge Base Article - Public

1994439 - While Approving Purchase Order You Receive An Error Message Action Not Enabled

Symptom

While you are trying to approving a Purchase Order system displays the error message - Action not enabled.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Managing My Area work center
  2. Choose the Approvals view
  3. Choose the Purchase Order ABC
  4. Choose the Approve buttonnow the system throws an error message as Action not enable.

Cause

The Purchase Order was ordered with the Sales Order assigned to it and then the Purchase Order went in to In Approval. When the Purchase Order was In Approval, the Sales Order was completed. The user is trying to approve the purchase order after the sales order that was assigned to it was completed. This is the reason why the Approve action is failing for the purchase order. 

Resolution

As a work around you can assign the purchase order to the different Sales Order which is Open/In Process status and then approve the Purchase Order.

Keywords

KBA , AP-POP-PO , Purchase Order , How To

Product

SAP Business ByDesign all versions