Symptom
For MULTIUSER request, closing email notification is not sent to the recipient configured in MSMP Process Global Settings for the "END_OF_REQUEST" event.
This issue happens only for the multiuser request type, works fine for single user request. For single user request, the "END_OF_REQUEST" notification reaches the recipient as configured.
For example: for multiuser request type, you want to send the closing email (with passwords) to the requestor (or someone else) rather than to the users in the request.
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Environment
GRC Access Control 10.0
- Access Request - Multiuser
Product
Keywords
GRAC_REQUESTER, Multiuser request, single user request, email notification, closing email, GRAC_USER, end_of_request, MSMP, Password security, BADI implementation, ZS_GRFN_MSMP_NOTIFICATION, end of request , KBA , requester , troubleshooting , requestor , GRC-SAC-ARQ , Access Request , GRC-SAC-UAR , User Access Review , Problem
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