Symptom
- ST22 Dumps on CRM system with the following error: Runtime Errors TIME_OUT The program "CL_TRIGGER_PPF================CP" has exceeded the maximum permitted runtime without interruption and has therefore been terminated.
- Endless loop in Function CRM_ACTION_DETERMINE_SAVE_OB when saving transactions.
- SYSFAIL in R3AD queues when an update in ERP triggers action processing in CRM transaction, related dump in CRM with TIME_OUT as above.
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
KBA , CRM-BF-ACI , Actions/Output Determination , CRM-BTX-BF-ACI , Actions/Output Determination for Business Transactions , Problem
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