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SAP Knowledge Base Article - PreviewSymptom
In the Business Communication Management Online Reporting you noticed a constant value for the column Max.Simultaneous Chat Sessions but don't know where these values are coming from.
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Environment
SAP Business Communication Management 7.0 and up
Product
SAP Contact Center, on-premise edition 7.0
Keywords
multichat, multi-chat, Chat Session, Max. Simultaneous Chat Sessions, , KBA , CRM-BCM-CMR , Please use CRM-CCI , Problem
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