SAP Knowledge Base Article - Preview

1997785 - BCM 7 - Outbound Call Results Classifiers are not correctly translated after switching language in CDT


You have defined a Call Result custom text for a particular localization; however, CDT translates based on English default values instead of the custom ones once the agent switches to that specific language.



SAP Business Communication Management 7.0 and up


SAP Contact Center, on-premise edition 7.0


OB campaign, Call List Translations, Tranlate, translate, CallResults, Classifiers, CallClassifiers, Localization , KBA , CRM-BCM-CMS , Please use CRM-CCI , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.