SAP Knowledge Base Article - Preview

1997956 - BCM7: E-mail printing from CDT is truncated and the layout gets distorted


  • Printed e-mails are distorted.
  • Printed e-mail loose format.
  • Unable to add more formatted content the middle of the e-mail body while replying to an e-mail.



SAP Business Communication Management 7.0 up to Support pack 6.100


SAP Contact Center, on-premise edition 7.0


Print, E-mail printout, e-mail layout print, e-mail print, HTML style, formatted text, answer template , KBA , CRM-BCM-CMS , Please use CRM-CCI , Problem

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