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SAP Knowledge Base Article - PreviewSymptom
- Customer wants to configure the presence profile to be available and ready by default.
- Customer wants to configure the presence profile to be available and ready and override an absence profile by default.
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
presence profile not ready , KBA , CRM-CCI , Contact Center Infrastructure , How To
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