SAP Knowledge Base Article - Preview

1998409 - BCM 7.0 Datacollector, database deadlocked on lock resources

Symptom

Data Collector logs receive the following errors:

  • Execution of procedure TAMOperatorLogDetailInsert failed : RowGUID = ....
  • ERR> SQLExecute failed (/40001/[Microsoft][ODBC SQL Server Driver][SQL Server]Transaction (Process ID 78) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.).


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Environment

SAP Business Communication Management 7.0 up to Support Pack 6.100

Product

SAP Contact Center, on-premise edition 7.0

Keywords

Datacollector, database, deadlocked on lock resources,  TAMOperatorLogDetailInsert, contact events, Lock, deadlock , KBA , CRM-BCM-CMR , Please use CRM-CCI , Problem

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