SAP Knowledge Base Article - Preview

1998424 - Automatically triggered User Status does not trigger System Status

Symptom

  • A CRM process triggers a User status. Configuration is in place that the User status will trigger a System status but this does not happen.
  • If you manually trigger the User status then the system status is set correctly.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BTX-BF-STA , Status Management for Business Transactions , How To

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