Symptom
- A CRM process triggers a User status. Configuration is in place that the User status will trigger a System status but this does not happen.
- If you manually trigger the User status then the system status is set correctly.
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
KBA , CRM-BTX-BF-STA , Status Management for Business Transactions , How To
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