2000144 - Automatic Payment Generated with the Wrong Payment Method

When you generate the payment for supplier via payment run, You expect payment to be generated as check or bank transfer as maintained in the supplier master data. However payment run generates the payment using different payment method than the expected payment method. 

1. Go to Payables work center.
2. Select Payment Run view.
3. Select the Payment Run.
4. Click on View Payment Proposal.
5. Show all payment proposal and search for the payment.

Here you can see the payment method used to generate the payment is not same as maintained in the supplier master data.

When the invoice document is created and posted, at that time supplier master data has the payment method maintained. After the invoice created and posted, This payment method was changed in the supplier master data.

However system considers the payment method maintained in the supplier master data at the time of creation/posting of the invoice document. When payment run is executed, system generates the payments using the payment method maintained in the supplier master data at the time of creation/posting of invoice.

To check which payment method are to be used while generating the payment via payment run, follow below mentioned steps:

1. Go to Payables work center.
2. Select the Supplier Account view.
3. Search for the supplier and click on View.
4. Go to Trade Payables tab and Invoice/Payments sub tab.
5. Show all items.
6. Search for the invoice for which generated payment has different payment method than expected.
7. Under the Payment Information tab, find the field Agreed Payment Method.

This payment method will be used, when payment is created via payment run.

This is expected system behavior and system is working as designed.

Agreed Payment Method field can not be changed. Hence to create a payment with the desired payment method, You need to create payment manually.

1. Go to Payables work center.
2. Select the Supplier Account view.
3. Search for the supplier and click on View.
4. Go to Trade Payables tab and Invoice/Payments sub tab.
5. Show all items.
6. Search for the invoice and select the row.
7. Click on Pay Manually and select the desired payment method.

KBA , SRD-FIN-COR , Cost & Revenue , How To