2003830 - Facebook Ticket Error: Application Limit Reached

When posting a message as a reply to a facebook ticket an error occurs: Application limit reached.

1. Go to the Customer Service Workcenter.
2. Open the view Tickets.
3. Select a message with type facebook and open it.
4. Try to reply to this message

An error occurs: Application limit reached.

The limit is reached because the same app is being used by many channels at the same time and Facebook puts a throttle on the usage.

Create a new app and use that to connect some of the channels, thereby distributing the load on the app.

Please create a new app as mentioned in the article below and then use that new app to connect to this channel:
http://scn.sap.com/docs/DOC-53648

KBA , LOD-CRM-EMP , Employee , How To

SAP Cloud for Customer 1402 ; SAP Cloud for Customer core applications 1611 ; SAP Cloud for Customer core applications 1702 ; SAP Cloud for Customer core applications 1705 ; SAP Hybris Cloud for Customer add-ins 1611 ; SAP Hybris Cloud for Customer add-ins 1702 ; SAP Hybris Cloud for Customer add-ins 1705