SAP Knowledge Base Article - Preview

2007420 - Saving some WebIntelligence reports to PDF or Excel via any viewer / editor causes the process to spike in CPU and hang

Symptom

Saving some WebIntelligence reports to PDF or Excel via any viewer / editor causes the process to spike in CPU and hang.

The process never recovers requiring a restart.


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.0
  • SAP BusinessObjects Business Intelligence platform 4.1
  • WebIntelligence

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

webi, web, intelligence, webintelligence, export, save, format, xls, pdf, xlsx, adobe, excel, hang, cpu, crash, merge, cell, spike, 5050163755, ADAPT01719591, ADAPT01719592 , KBA , BI-RA-WBI , Web Intelligence , Bug Filed

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