Symptom
- SAP BusinessObjects BI application e.g. Dashboard Design (Xcelsius.exe) crashes
- How to collect traces of SAP BusinessObjects BI application crash?
- How to use Sysinternals Process Monitor utility?
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Environment
- SAP BusinessObjects BI platform 4.x
- SAP BusinessObjects BI platform 4.x Client tools
- Microsoft Windows Server 2008 R2
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.0, feature pack 3 ; SAP BusinessObjects Dashboards 4.1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2011, feature pack 03 ; SAP Crystal Reports 2013
Keywords
failure, crash, Sysinternals, Dashboards Design, WebI, Web Intelligence Rich Client, WebIRichClient.exe, IDT, Information Design Tool, InformationDesignTool.exe, Xcelsius.exe, process monitor, processmonitor, trace, collect, get, how to , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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