SAP Knowledge Base Article - Preview

2008699 - Exchange Activesync settings configured for Office 365 access fail to apply to Samsung SAFE Devices. Afaria client displays "Samsung Exchange Configuration failed".

Symptom

  • After applying Afaria 7 Service Pack 4 or above, attempts to apply Android configuration policy with Samsung SAFE Exchange Activesync settings fail to apply to Samsung SAFE Devices.
  • Afaria client displays "Samsung Exchange Configuration failed" in connection log.
  • No accounts are added to Email client account on Samsung device.


Read more...

Environment

  • SAP Afaria 7 Service Pack 4
  • Samsung Android devices enrolled
  • Exchange Activesync policies configured to be applied

Product

SAP Afaria 7.0

Keywords

config , KBA , MOB-AFA , Afaria , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.