Symptom
- Reply from SAP text block
- Text blocks are not visible to customer
- The VAR end user cannot see Reply from SAP
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Environment
SAP Solution Manager
Product
SAP Solution Manager all versions
Keywords
ITSM, VAR, message, end-user, key user, key-user, CRM_TXT_ID, roles, authorizations, PFCG , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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