SAP Knowledge Base Article - Preview

2008876 - Information Design Tool is slow and some times is unresponsive.

Symptom

  • Information Design Tool is slow and some times is unresponsive.
  • If a session has not yet been opened to a BI server ("Cancel" was pressed instead of logging in), then performance is normal.
  • If the IDT is run directly on the BI server, performance is normal.
  • Sometimes this symptom is only seen when changing a connection to HANA to SSO (setting the connection to predefined or database credentials works fine) This is because the SSO option requires additional APS (should be the one with STS).


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Environment

  • SAP BusinessObjects Business Intelligence 4.x
  • Information Design Tool

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

bi 40 bi40 41 bi41 4.0 4.1 bi4.0 bi4.1 information design tool idt slow unresponsive hangs doesn't respond firewall requestport responseport request response port biSL , KBA , BI-BIP-IDT , Information design tool , Problem

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