SAP Knowledge Base Article - Public

2009372 - Cell borders missing after upgrade


Cell borders missing after upgrade from BI4.0 SP5 P5 to BI4.1 SP2 P3

  • occurring in DHTML Client on Microsoft Internet Explorer 10 and Google Chrome browsers
  • problem not experienced in Java Clients nor in IE8
  • affected documents have been created in BI4.0 SP5 P5 they are not upgrades from previous versions



  • SAP BusinessObjects BI Platform 4.1 SP2 Patch 3
  • Microsoft Internet Explorer 10
  • Google Chrome

Reproducing the Issue

  1. In BI4.0 SP5 Patch 5 create a Web Intelligence document with a section
  2. Align the cells to the section and set the borders so that the frame containing the section appears in a border
  3. Save the document
  4. View the document in DHTML (Web Mode) viewer
  5. Open the document in BI4.1 SP2 Patch 3 with the DHTML (Web Mode) viewer: some of the borders are missing



  • some irreproducible workflow created a hidden section that corrupted the document


  1. open the document in modify mode
  2. navigate to the report structure
  3. identify a duplicate section
  4. delete duplicate section



webi, web intelligence, BI4 , BI4.1, border, cell, section, dhtml , KBA , BI-RA-WBI , Web Intelligence , Problem


SAP BusinessObjects Dashboards 4.0, feature pack 3