SAP Knowledge Base Article - Preview

2010053 - Error "Account Information Not Recognized: The plug-in category unknown is invalid" in BI 4.x

Symptom

Error occurs while logging to Central Management Console (CMC) or BI Launchpad - "Account Information Not Recognized: The plug-in category unknown is invalid".


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Environment

  • SAP BusinessObjects Business Intelligence Platform BI 4.x
  • Tomcat Web Application server
  • MS Windows Server 2008 R2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

Tomcat cache, clear, reset, unable to login, fails, error, plug in, 4.0, 4.1, 4.x , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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