SAP Knowledge Base Article - Preview

2010065 - Error "An error occured while processing the UME command READ_USER from agent" in step "Maintain Users"

Symptom

Following error occurs in step "Maintain users" of 'Managed System Configuration':

An error occured while processing the UME command READ_USER from agent
srvsapsol : Failed to open SSL connection (cause=java.net.ConnectException
connection refused: connect) : Failed to open SSL connection

Create User Insert.jpg


Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1

Keywords

KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , SV-SMG-DIA , Diagnostics , Problem

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