SAP Knowledge Base Article - Public

2011362 - How to Make a Custom G/L Account Selectable in a Credit Memo


A custom g/l account XXX shall be accessed in a credit memo. When using the value help the corresponding account determination group is not available.

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select Common tasks and choose New Credit Memo.
  3. Enter the details and go via View All.
  4. Click on Add row under Items tab.
  5. The field G/L Account can be made accessible via Personalize.

Click on the value help for the G/L Account Field. The desired g/l account determination group XYZ is not shown.


The concerning account determination group is not accurately assigned or is not made accessible for the relevant sub-ledger.


You can follow the below steps in order to make a custom g/l account accessible in a credit memo:

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Select a Project and click on Open Activity List.
  4. Go to Fine Tune Activity and find Charts of Accounts, Financial Reporting Structures, Account Determination.
  5. Click on Edit Account Determination Groups.
  6. Select General Ledger and then choose Groups for Other Income.
  7. Select Add Row and enter the Group Id (e.g. XYZ) and Description.
  8. Select the check box such as 'Available in Other Transactions'  based on your business requirement.
  9. Click on Save and Close tab.

    G/l account XXX can be assigned to a sub-ledger via the following steps:

    Follow similar steps up-to step 4 and:  

  1. Go to Account Determination and select Sales for Change Subledger. 
  2. For a selected Chart of accounts go to Other Income tab and Click on Add Row.
  3. In the first column Account Determination Group: Other Income click on the down arrow and select the above created Group Id  e.g.,XYZ.
  4. In the second column Other Income choose XXX.
  5. Click on Save and Close tab.

Now you will be able to choose the newly created Group Id XYZ in the credit memo under GL accounts for items.


KBA , AP-ACC , Business ByDesign: Financial Accounting , How To