Symptom
A custom g/l account XXX shall be accessed in a credit memo. When using the value help the corresponding account determination group is not available.
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Select Common tasks and choose New Credit Memo.
- Enter the details and go via View All.
- Click on Add row under Items tab.
- The field G/L Account can be made accessible via Personalize.
Click on the value help for the G/L Account Field. The desired g/l account determination group XYZ is not shown.
Cause
The concerning account determination group is not accurately assigned or is not made accessible for the relevant sub-ledger.
Resolution
You can follow the below steps in order to make a custom g/l account accessible in a credit memo:
- Go to the Business Configuration work center.
- Go to the Implementation Projects view.
- Select a Project and click on Open Activity List.
- Go to Fine Tune Activity and find Charts of Accounts, Financial Reporting Structures, Account Determination.
- Click on Edit Account Determination Groups.
- Select General Ledger and then choose Groups for Other Income.
- Select Add Row and enter the Group Id (e.g. XYZ) and Description.
- Select the check box such as 'Available in Other Transactions' based on your business requirement.
- Click on Save and Close tab.
G/l account XXX can be assigned to a sub-ledger via the following steps:
Follow similar steps up-to step 4 and:
- Go to Account Determination and select Sales for Change Subledger.
- For a selected Chart of accounts go to Other Income tab and Click on Add Row.
- In the first column Account Determination Group: Other Income click on the down arrow and select the above created Group Id e.g.,XYZ.
- In the second column Other Income choose XXX.
- Click on Save and Close tab.
Now you will be able to choose the newly created Group Id XYZ in the credit memo under GL accounts for items.
Keywords
KBA , AP-ACC , Business ByDesign: Financial Accounting , How To