SAP Knowledge Base Article - Preview

2012129 - Some users are unable to log into Sybase Unwired Platform - SMP/SUP

Symptom

Some users are having issues logging in to Sybase Unwired Platform 2.2.5 when synchronizing.  They are receiving error:

SUPPersistenceException: loginFail,Sync failed: -1497 (ERROR) %1:4 %2:4000;Parameter 1:4;Parameter 2:4000


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Environment

  • Sybase Unwired Platform 2.2.5
  • Sybase Unwired Platform 2.2.2 native iOS Client
  • Windows 2008R2
  • iOS 6/7 Clients

Product

SAP Mobile Platform 2.3 ; Sybase Unwired Platform 1.5.2 ; Sybase Unwired Platform 1.5.5 ; Sybase Unwired Platform 2.0 ; Sybase Unwired Platform 2.1 ; Sybase Unwired Platform 2.2

Keywords

  • -1497
  • Mobilink
  • sync
, KBA , MOB-SUP-RT , SUP Runtime , Problem

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