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2013213 - Installing Analysis Office BIP Add-on after installing design studio BIP Add-on seems to remove the latter's install entries

Symptom

  • Installing Analysis Office BIP Add-on after installing design studio BIP Add-on seems to remove the latter's install entries. 
  • After the 1st BIP Add-on (Design studio) install, it showed up in the control panel installed programs which gave the option to uninstall.
  • After the 2nd Add_on (Analysis Office ) install, that showed up in the control panel installed program which gave the option to uninstall.
  • However, the Design studio BIP add-on disappeared from the control panel > Programs and Features which means we will not have the option to uninstall it as shown below.

    missing ds addon snapshot.png

  • The same behavior is seen when the install order has been changed with the control panel > Programs and Features showing the latest entry only.
     


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Environment

  • SAP BusinessObjects BI Platform BI 4.1 [ BIP ] and above
  • SAP BusinessObjects Design Studio 1.2 Add-on for BIP
  • SAP BusinessObjects Analysis for MS Office 1.4 Add-on for BIP
  • supported operating systems

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

BIP BI 4.1 addon add-on DS AO AD designstudio analysisoffice break  broke fail miss , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-RA-AD-BIP , Business Intelligence Platform Integration , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , Problem

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