Symptom
After having updated the SAP Solution Manager 7.10 system to SP level higher than SP11, the Diagnostics Agents no longer connect to the SAP Solution Manager, in case the certificate based authentication is used.
Additionally, in the Agent Administration UI -> Tab “Non-authenticated agents”, the following error is shown:
Registration error J2EE connection user : CN=SMD_AGT,OU=SAP AGS,O=SAP,C=DE Authentication method: certificate Exception: com.sap.engine.services.jndi.persistent.exceptions.NoPermissionException : Exception during getInitialContext operation. Wrong security principle/credentials. [Root exception is com.sap.engine.services.security.exceptions.BaseLoginException: Cannot authenticate the user.] |
The following picture describes the issue:
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Environment
- SAP Solution Manager 7.10 SP11, SP12, SP13 and SP14.
- SAP Solution Manager Diagnostics
Product
Keywords
disconnected trusted p4 p4s Diagnostics Agent cannot connect to the Solution Manager using certificate based method - Solution Manager 7.10 SP11 SP12 SP13 SMD SMDAgent , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Bug Filed
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