/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
- How to configure Mutlilevel Categorization for SolMan ITSM Transaction types?
- The category fields are grey and non-responsive for SolMan ITSM Incidents and Service Requests.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Read more...
Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
Solution Manager, service desk, Multilevel categorization, grey out, cannot select, greyed out, disabled, ITSM, SOLMAN, categorization schema , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)