SAP Knowledge Base Article - Preview

2016464 - Consulting: "Logon of user XXX in client YYY failed when starting a step" in BI_PROCESS_TRIGGER

Symptom

A process chain is triggered but it is not started. The systems shows the following symptoms:

  • BI_PROCESS_TRIGGER job has the error message "Logon of user &1 in client &2 failed when starting a step" Message no. 00560
  • SM21 shows the errors:
    000 SAPSYS EMF Logon of Jobstep User Failed
    000 SAPSYS EME <BWUSER> <BWMANDT>
    000 SAPSYS EME Job: BI_PROCESS_TRIGGER 10002101


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Environment

  • SAP NETWEAVER Business Warehouse 7.30
  • SAP NETWEAVER Business Warehouse 7.31
  • SAP NETWEAVER Business Warehouse 7.40
  • SAP NETWEAVER Business Warehouse 7.50
  • SAP BW/4HANA

Product

SAP BW/4HANA 1.0 ; SAP BW/4HANA 2.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

KBA , BW-WHM-DST-PC , Process Chains , BW4-ME-PC , Process Chain , Problem

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