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SAP Knowledge Base Article - PreviewSymptom
Customer wants to monitor SAP Contact Center system beyond the generic CCtr application function, using 3rd party tools.
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Environment
SAP Contact Center
Product
SAP Contact Center, on-premise edition 7.0
Keywords
Monitor, SNMP, Trap, Performance monitor, SAP Contact Center, CCtr, Alarm, , KBA , CRM-CCI , Contact Center Infrastructure , How To
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