- Cannot display cases
- No messages can be displayed in CRM UI
- Unable to view incidents in the Service Desk
- Users have required authorizations for ITSM
- Search of Incidents in ITSM does not return any results
SAP Solution Manager
crm_ui, sm_crm, Web UI, PROCESS_TYPE, PROCESS_TYPE_ADD, DNO_CUST04 , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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