SAP Knowledge Base Article - Preview

2018604 - SCC 7.0 SP6.1 - the CatalogUpdate job runs continuously on ASP environment

Symptom

  • Your organization is hosting an ASP (Application Server Provider) environment.
  • The administrator realized from the DTE logs that there are constant  and multiple instances of "Full-text Catalog Update" jobs running. This is causing some performance issues in your SQL server.
  • You would like to understand why this is happening and how to resolve this.


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Environment

SAP Contact Center 7.0 up to Support Pack 7

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CheckTemplateCatalogs, Directory Database, jobs, Full Text Catalog Rebuild, directory maintenance, FullTextCatalogRebuild, ASP environment , KBA , CRM-BCM-CMS , Please use CRM-CCI , Problem

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