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2019220 - Analysis for Microsoft Excel and PowerPoint login times out

Symptom

Analysis for Microsoft Excel or PowerPoint login to Enterprise times out with the following message:

The request channel times out while waiting for a reply after 00:01:00.  Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout. The HTTP request to ”http://hostname:8080/dswsbobje/services/BIPlatform’ has exceeded the allotted timeout of 00:01:00. The time allotted to this operation may have been a portion of a longer timeout.:

Get Exception (Error: WBP 99999)


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Environment

SAP BI4.1

SAP Analysis Office 1.4

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

Analysis Office, 1.2, .1.3, 1.4 , KBA , BI-BIP-PER , Performance investigation , BI-RA-AO-PPA , Please use component BI-RA-AO-XLA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-AO-XLA , Excel Addin , BI-RA-AO-BIP , AO Precalculation, Scheduling and AO InfoOb... , Bug Filed

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