SAP Knowledge Base Article - Preview

2019332 - Common issues occuring with Web Templates


  • Symptom 1: When trying to open any Web Template using Web Application Designer the following error message about "Web Template Loading Failed" occurs:
    The string could not be loaded as a valid Web Template. Following
    Exception occurred: Exception processing rule
  •   Symptom 2 : Cannot save any Web Template as WAD becomes unresponsive. WAD does not respond to any action (close, open a new application, etc.)
  •   Symptom 3: When calling "Characteristic Value Help" in Web Application Designer on the Items BUTTON_GROUP_ITEM, FILTER_PANE_ITEM, NAVIGATION_PANE_ITEM,

          PROPERTIES_PANE_ITEM, then the following error message occurs:

          Valuehelp is not available for this object.


  • Symptom 4: The resultant graph in the web side do not show the data when executing a Web Template containing Web Item Chart of Chart Type Gantt chart from Web Application Designer.
  • Symptom 5: When executing the Web Template containing Web Item Chart, the following error message occurs:
    “Graph size is too small to display this amount of data”
  • Symptom 6: When trying to save a Web Template in Web Application Designer, the error message "RSOBJS 171 Unable to generate history entry" occurs
  • Symptom 7: When executing the Web Template in the web side, a variable screen page appears and following error message appears on the top of this variable screen page in Release 7.31:"ITEM" of type "SCROLL_CONTAINER_ITEM" could not be generated
  • Symptom 8: When using a drop down box in a web template, displaying characteristic values from a data provider (query). In the first row the entry "Show All Values” is always seen
    although the option "Display ALL Entry” is "Off" in the parameters of the Drop down box web item.

    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Business Warehouse 7.0
  • SAP Business Warehouse 7.01
  • SAP Business Warehouse 7.02
  • SAP Business Warehouse 7.30
  • SAP Business Warehouse 7.31


SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0


Web Template Loading Failed , Metadata corrupt, RSZWMDITEM, Value Help, Graph size, RS_BEX_FORCE_CHARTS_RENDERING, SAP_RSADMIN_MAINTAIN, RSADMIN,RSOBJS 171 , history entry, SCROLL_CONTAINER_ITEM , KBA , BW-BEX-ET-WJR , BEx Web Java Runtime , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.