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2019796 - EP: White Screen in Detailed Level Navigation


  • When you are using the Ajax Portal Theme in the Enterprise Portal (EP) the rendering of portal theme fails in the Detailed Level Navigation.
  • A "white" blank background gets displayed on Detailed level Navigation, making the text on detailed level navigation unreadable and invisible.
  • The issue occurs alongside the use of the Internet Explorer (IE)  Web Browser Platform versions lower than 11.


Please note: Since January 2016 Microsoft has stopped its support for any Internet Explorer (IE) lower than IE11.

SAP can't support a browser that isn't being supported by its manufacturer, as a result SAP doesn't support older IE either.

For more details, please check SAP Note #1672817.



  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • Microsoft Internet Explorer 8,9,10


SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver 7.3


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