SAP Knowledge Base Article - Preview

2021200 - "It was not possible to retrieve the facets and their values" and "Request timed out" when viewing Explorer document

Symptom

  • The following messages are displayed when viewing Explorer document
  • Error: "It was not possible to retrieve the facets and their values"
  • Error: "Request timed out"

 


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Environment

  • SAP BusinessObjects Business Intelligence platform BI 4.0
  • SAP BusinessObjects Explorer 4.0

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Explorer 4.0

Keywords

exp, explorer, BI, time out, large data, data source , KBA , BI-RA-EXP , Obsolete: Polestar, Explorer , Problem

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