SAP Knowledge Base Article - Preview

2021390 - E-mail action is not triggered - wrong condition setting

Symptom

  • E-mail action is defined to start when change documents or request for change reach a certain status.
  • But the action is not triggered or executed, even the defined status is reached.


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Environment

Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

SET_PREDOC, E-mail, Charm, condition , KBA , SV-SMG-CM , Change Request Management , How To

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