SAP Knowledge Base Article - Public

2023116 - How to Create a Supplier Return Without a Reference

Symptom

How to create a supplier return without a reference?

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Outbound Logistics work center
  2. Go to the Common Tasks and select New Return to Supplier
  3. You are not able to create a supplier return without reference as the system is asking for a Inbound Delivery ID

Cause

In order to create a Supplier return, you need to have a Inbound delivery ID or Goods and Service Receipts reference.

Practically speaking, return to supplier can be created only when you have goods on your company site. Without having a tangible product, it is not possible to sent back to supplier. Meaning, you must always have either Goods and Service Receipt document for Non-Stock scenario and Inbound Delivery document for To-Stock scenario. This is the current system behavior.

Resolution

You need to have an Inbound Delivery document or Goods and Service Receipts document reference in the system to create a return to supplier document.

Note: In case of migrated deliveries, there is no real delivery in the system. It’s just a reference on the purchase order due to this you cannot create a Return to Supplier for migrated deliveries.

Keywords

Return to supplier, RTS creation, return to supplier without purchase order, how to create supplier return without reference document , KBA , return without po , supplier return without purchase order , supplier return without inbound delivery , AP-RTS , Return To Supplier , How To

Product

SAP Business ByDesign all versions