Symptom
The following error appears in the Data Manager (DM) package log file:
The load file does not exist
When server side logging is enabled, the following error occurs in the TblLogs table in the AppServer database:
OSoft.Services.Application.DataMgr.Task.Main.DataManagerEx:
The load file does not exist :
[\\SERVER\OSoft\WebFolders\<ENVIRONMENT>\<MODEL>\PrivatePublications\<USERID>\TempFiles\<TempFileName>.tmp]
at OSoft.Services.Application.DataMgr.Task.Main.DumpLoad.ImportIntoCube(Boolean bToFac2)
at OSoft.Services.Application.DataMgr.Task.Main.DumpLoad.RunDumpLoad(String& strQuickImportStatus)
Environment
- SAP Business Planning and Consolidation, version for Microsoft 7.0
- SAP Business Planning and Consolidation, version for Microsoft 7.5
- SAP Business Planning and Consolidation, version for Microsoft 10.0
- SAP Business Planning and Consolidation, version for Microsoft 10.1
Reproducing the Issue
- Open the EPM Add-in or BPC for Excel client
- Run data manager package
- Click on the View status screen
- The package will fail with the error above
Cause
The custom data manager package does not have access to the file or the file does not exist.
Resolution
Give file access to the custom data manager package.
Keywords
KBA , EPM-BPC-MS , Microsoft Version , Problem