2026120 - Error "'sap.ui.core.mvc' is null or not an object" when logging onto Lumira Server Launchpad

When logging onto Lumira Server Launchpad, the following javascript error occurs:

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Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)
Timestamp: Tue, 3 Jun 2014 16:54:00 UTC

Message: Object doesn't support this property or method
Line: 184
Char: 9394
Code: 0
URI: http://vanpglnxc25b16.pgdev.sap.corp:8017/sap/bi/launchpad/cbdb667e00rel_00824/js/sap-ui-custom.js

Message: 'sap.ui.core.mvc' is null or not an object
Line: 1
Char: 59
Code: 0
URI: http://vanpglnxc25b16.pgdev.sap.corp:8017/sap/bi/launchpad/

NOTE: SAP Lumira, server version for SAP HANA and SAP Lumira Cloud are being retired and will no longer receive new feature investments.

For more information please refer to SAP Knowledge Base Article:

"2195103 - Certain SAP Lumira features are not supported in SAP Lumira Server for HANA and SAP Lumira Cloud"

• Lumira Server 1.17

Lumira Javascript error exception wrong issue BI Launchpad mvc mcv , KBA , BI-LUM-SRV , SAP Lumira Server , Problem