2026803 - Visits are not shown on the Summary

Visits are not shown on the Customer Summary.

1. Go to the Customers work center.
2. Choose the Accounts view.
3. Find relevant account. Press Name of the account.
4. Navigate to the VISITS tab.
5. Press the Summary button.
6. This summary shows all the activities (appointments and phonecalls e.g) but not the visits.

Not all data is supported for display in the Summary. Currently, the visit facet is one that is not supported.

This is an expected behavior of SAP Business ByDesign.

KBA , AP-BP-BPT , Business Partner Template , How To