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SAP Knowledge Base Article - PreviewSymptom
- Calls rejected
- SIPGW logs contains the following error: "ERR> Sip message (size=898) is rejected - contains ascii characters (< 32) not used in sip protocol"
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Environment
- SAP Contact Center 7.0 and up
- Any 3rd party certified Gateway (see Compatibility List)
Product
SAP Contact Center, on-premise edition 7.0
Keywords
P-Asserted, INVITE, SIP, URL, Encoding, display name, From, Contact, Remote-Party-ID , KBA , CRM-BCM-CMS , Please use CRM-CCI , Problem
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