SAP Knowledge Base Article - Preview

2027619 - Error message 'cannot end; finish e-mails first' is displayed when clicking 'END'

Symptom

In CRM IC role, Create an E-mail, when click on 'END' button, error message 'cannot end; finish e-mails first' appears which prevent the ending of the current interaction.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CRM_IC_APPL_UI_CHMSG 110, Beenden nicht möglich; schließen Sie zuerst E-Mails ab, Entwurf , KBA , ############## , CRM-IC-CHA-EMA , E-Mail Integration , Problem

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