SAP Knowledge Base Article - Public

2031345 - Unable to Delete the Note From the Supplier Invoice

Symptom

You have created a new Supplier Invoice with note type Remark from Supplier, however you have entered a wrong note in the Supplier Invoice and need to remove the note from the Invoice.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Select the Common Tasks and select New Invoice Without Purchase Order.
  3. Fill the mandatory details and navigate to Items tab.
  4. Select Note sub-tab and enter Note Type Remark From Supplier.
  5. Select Save.
  6. After that try to delete the note.

See that the note is still there.

or

  1. Go to the Supplier Invoicing work center.
  2. Select Invoice Entry view.
  3. Search for the relevant document.
  4. Click on New Invoice.
  5. Fill the mandatory details and navigate to Items tab.
  6. Select Note sub-tab and enter Note Type Remark From Supplier.
  7. Select Save.
  8. After that try to delete the note.

See that the note is still there.

Cause

Once you save the document the note cannot be removed.

Resolution

System is working as per the designed behavior. If you add and save any notes to the Supplier Invoice (Remark From Supplier or Approval Note), it is not possible to remove the note from the Invoice. 
Kindly make sure that, you have entered the correct Note in the Supplier Invoice, before the Save action. If you still do not want to send the Supplier Invoice with wrong note, you can Delete the Invoice (if the document is In Process status) or Cancel the invoice.

Keywords

Supplier Invoice, Remark from Supplier, Approval Note, Note , KBA , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign all versions