Symptom
You have created a new Supplier Invoice with note type Remark from Supplier, however you have entered a wrong note in the Supplier Invoice and need to remove the note from the Invoice.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Supplier Invoicing work center.
- Select the Common Tasks and select New Invoice Without Purchase Order.
- Fill the mandatory details and navigate to Items tab.
- Select Note sub-tab and enter Note Type Remark From Supplier.
- Select Save.
- After that try to delete the note.
See that the note is still there.
or
- Go to the Supplier Invoicing work center.
- Select Invoice Entry view.
- Search for the relevant document.
- Click on New Invoice.
- Fill the mandatory details and navigate to Items tab.
- Select Note sub-tab and enter Note Type Remark From Supplier.
- Select Save.
- After that try to delete the note.
See that the note is still there.
Cause
Once you save the document the note cannot be removed.
Resolution
System is working as per the designed behavior. If you add and save any notes to the Supplier Invoice (Remark From Supplier or Approval Note), it is not possible to remove the note from the Invoice.
Kindly make sure that, you have entered the correct Note in the Supplier Invoice, before the Save action. If you still do not want to send the Supplier Invoice with wrong note, you can Delete the Invoice (if the document is In Process status) or Cancel the invoice.
Keywords
Supplier Invoice, Remark from Supplier, Approval Note, Note , KBA , AP-SIP-SIV , Supplier Invoice , How To