Symptom
You are claiming expenses against the cost center XYZ and not your home cost center. You observe that the Expense Report is sent for Approval to the responsible manager of the Cost Center XYZ rather than the home cost center manager.
Reproducing the Issue
- Go to Travel and Expenses Work center
- Go to Travel and Expenses view.
- Choose Claim Travel Expenses.
- Enter the details E.g.: Purpose, Start and End Dates and Country.
- Add Expenses.
- Choose Submit.
When you choose Show Approval Details link, you can see that Approval is routed to Owner of that Cost Center/Cost Object involved in the Expense Report.
Cause
Work Distribution in Approval Process is set to Line Manager when Employee's Cost Center and Other Cost Object Approvers.
Resolution
Approval process works as designed.
If the Work Distribution in the Approval Process is set to Line Manager when Employee's Cost Center and Other Cost Object Approvers,this means the Line Manager is the approver if the user/Employee's Cost Center is involved. If any other Cost Object/Cost Center is used then the Approver would be the Owner of that particular Cost Object /Cost Center which is used in the Expense Report.
As Cost Center other than user's home Cost Center is used, approval is routed to Owner of Cost Center XYZ.
Keywords
KBA , SRD-FIN-AU , Auditor Workcenter , How To